Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags. Anything set up on dirt will automatically be billed a $50.00 cleaning fee.
All of our rentals are guaranteed for at least 6 hours. We will deliver prior to your event time and pickup at or after your chosen pickup time. Please ensure the unit is inflated upon our arrival so that we can clean and get to the next stop.
If you are using the unit as a wet unit the water must be turned off and still inflated one hour before pickup, in order for the unit to dry.
Setup is included in the price of your rental. Delivery is included for zip codes within 10 miles of our warehouse in Greenville. For every additional 10 miles there will be a $20 fee added.
We start deliveries at 7 AM and give priority to earlier event times. Please contact us for an approximate delivery time the week of your event.
When you book is up to you, but a $1.00 deposit is required to reserve your rental date with the remainder due before setup. We work on a first come, first serve basis and are unable to hold your date without a deposit. Please consider placing your deposit as soon as possible during peak seasons.
A non-refundable deposit and an authorized signature on your proposal will reserve your activities and date. A one-dollar deposit will be charged to the card on file to reserve your date and equipment. The balance is due on or before the date of the event prior to set-up. To cancel or reschedule, sufficient notice must be given – at least 7 Days prior to the start of your event. Cancellation of event with less than 4 Days (96 Hours) notice will be charged a 30% cancellation fee to the card on file of the total amount due per rental agreement. Postponement of event with at least 1-week notice will be charged a 10% fee to the card on file of the total amount due per rental agreement. Any rescheduled event is subject to availability of activities and our discretion at the time of notification of postponement.
We deliver and set up to all the surrounding areas including but not limited to Greer, Taylors, Piedmont, Greenville, Woodruff, Mauldin, Simpsonville, Duncan, Fountain Inn, and Spartanburg.
Not on the list contact us and we will see how we can be the company to make your event great!
Still have questions?
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